Intus Healthcare treat this issue very seriously and we have taken all possible steps to ensure that personal data, including any Credit or Debit Card numbers are transmitted using industry standard SSL (Secure Socket Layer) encryption. This means that the information being sent is first encoded and then decoded when it arrives at our servers, so that no-one can ‘eavesdrop’ or collect any of your personal information whilst it is en-route.
In addition, we work directly with Bank of Scotland Merchant Services and are happy to advise you that your full card details are not viewed by any of our staff. They are simply transmitted via the bank’s private ‘X25 Network’ for payment authorisation, which normally takes less than 3 seconds. You receive further protection because all transactions are ‘Cardholder Not Present’. In other words, should someone else have fraudulently used your card or you did not receive what you ordered and paid for, you can justifiably claim and receive a refund from the bank if your case is proven.
Because of these high security standards, which go beyond our websites and also apply to the computer systems in our offices and warehouses as well as to the way we handle your information when you order by post, fax or over the phone, Intus are fully compliant with the latest PCI Data Security Standard (PCI DSS). This means your card details are never stored digitally and that our computer systems and networks are secured to the highest standards, in order to prevent fraud and loss of sensitive data. Our website servers sit behind a state of the art hardware firewall in a secure datacentre in Manchester and the computer that handles the card transactions is not accessible from the internet.
We have employed the services of one of the country’s leading secure transaction and security providers, WorldPay (Bank of Scotland) to ensure that our security remains as rigid as possible. Card details are never stored by Intus Healthcare Ltd so they cannot get lost.
For more information about our card payment services, see here to read what WorldPay themselves have to say about their security. To read PayPal’s information about the security of transactions completed with their services, please click here. Google has information about their Google Checkout payment service available here. For even more information, please refer to Get Safe Online, CardWatch or Bank Safe Online. To read more about PCI-DSS, click here.
We have our systems regularly monitored and updated, so you are probably safer using a Credit or Debit Card within any of the Intus Healthcare Ltd websites, than you are in your local high street!
Security Hint: Look for the little padlock symbol in the bottom right of your task bar (above the clock) or browser address bar when using the shopping cart to verify that you are on a secure server. You can verify our security status yourself by hovering over, and clicking our Secure Site Seal. This trust seal with the big tick can be found on the right hand side of every page.
The Seal is provided by Comodo, an international security software and SSL certificate company and leader in its industry. They have verified we are who we claim we are and guarantee this with their warranty.