CPAP Mask-Fit Insurance
When beginning CPAP therapy choosing the best mask can take some time. Finding the correct size and style you need can be challenging when you’ve not used one before. That’s why we created Mask-Fit Insurance.
Mask-fit Insurance is completely unique to Intus Healthcare, designed to make finding your perfect CPAP mask simple.
Purchasing insurance gives you 28 days to get used to your new mask. If you find it unsuitable, you can return it for a full refund, provided we receive it back within seven days of being notified.
All eligible masks have the option to add insurance on the product page.
Mask-Fit Insurance: How it works
If you are trying a new mask for the first time, consider adding our Mask-Fit Insurance.
Mask-Fit Insurance costs an additional £14.99 for nasal masks and £19.99 for full face masks and allows you to return the mask for a refund if unsuitable.
The fee for the insurance is non-refundable once the mask is opened, nor are any outgoing postage costs. The mask itself will be refunded in full.
A pre-paid returns label will be included for customers in the UK. We strongly recommend getting proof of postage (which is free), as returns not received cannot be refunded.
For overseas customers, the return postage will need to be arranged by the customer, and this cannot be reimbursed.
Mask-Fit Insurance must be ordered simultaneously with the mask in question and cannot be added retroactively.
Customers can only add Mask-Fit Insurance to one mask at a time. For example, you can not purchase two CPAP masks with added Mask-Fit Insurance.
Intus Healthcare reserves the right not to honour any orders containing multiple masks purchased with Insurance; please choose which mask you feel is most suitable and select the size required per the sizing guide (if applicable).
If you subsequently determine a different mask or size is required, you can return the first and order the other.
As explained in our returns policy, CPAP masks purchased without insurance cannot be returned/refunded once opened for hygiene reasons.
If you need any further information, please use the chat function, or contact us.
How should a CPAP mask fit?
It can take up to a month to get used to a new CPAP mask; you should find it comfortable and easy to breathe through. Users can require different masks; that’s why we provide a wide selection of mask types.
Alternatively, we also offer Risk-Free CPAP Masks. These guarantee you a suitable fit, and you have 28 days to return it if it’s uncomfortable – for free. These masks are not covered within the Mask Fit Insurance and require paid postage to return.
Helpful articles:
How do you determine your CPAP mask size?
Masks come in different sizes; if you choose a single-size mask, ensure you use the sizing guide on the product page.
Please note sizing may vary in different masks, for example a size medium in one mask may be different to another.
To help you find the right size we provide the option of mask FitPacks; these come with all cushions sizes included so you can easily find your size.
How do I know what CPAP mask to use?
Finding the best CPAP mask is easy with our expert help. We offer the UK’s largest CPAP mask range, from the highest quality brands.
We supply nasal pillows, nasal cushion, full face, oral and hybrid CPAP masks.
If you need help finding a mask, contact us, we are happy to help.
Nasal Pillows masks feature two cone shaped prongs that rest against your nostrils. Typically preferred by side sleepers as they are minimal contact giving extra freedom of movement. Most suitable for nasal breathers. Alternatively, you can add a chin strap to prevent mouth breathing.
Nasal Cushion masks create a secure seal around the nose for comfortable air pressure retrieval. Like nasal pillows masks these are designed for those who breathe through their nose at night, rather than their mouth. However, you can add a chin strap to prevent mouth breathing.
Full Face CPAP masks deliver pressurised air through to the nose and mouth. These are the most common form of CPAP mask. We have a range of full face masks, with our guidance and Mask-Fit Insurance you can find the best full face mask for you.
Oral CPAP masks are a unique solution for mouth breathers, that sits only across they mouth. Allowing mouth breathers the same level of comfort and freedom that nasal breathers have long become accustomed to.
Hybrid CPAP masks use one cushion that sits under the nose rather than over for comfort.
