Fact Checked
Intus Healthcare’s writers, customer service team, and sleep experts review and ensure this information is accurate.
Last updated on September 12th, 2024 at 03:13 pm
Yes!
Absolutely the SoClean 2 is safe to use. Despite what you may have read or seen in the media, this device was never discontinued, nor has it been proven to be unsafe.
Due to the Phillips Respironics recall of DreamStation machines in 2021, the SoClean 2 CPAP sanitising machine received significant damage to its reputation. As a result, SoClean are seeking more than $200 million in damages from Phillips.
This machine remains one of the leading CPAP sanitising devices and for good reason. Watch this quick video to learn about the features and benefits and how easy it is to use.
Is the SoClean 2 good value for money?
The device provides many benefits to help enhance your treatment cleanliness. Making it one of the best purchases to improve your CPAP therapy. This device is the world’s first automated sanitising machine, removing 99.9% of bacteria, pathogens and germs in your mask, hose and humidifier.
A CPAP sanitiser can help reduce the risk of red marks and skin irritation by removing any bacteria that could be present in your equipment.
Features & benefits:
- Sleek design and tiny footprint of just 11 inches x 11 inches (28cm x 28cm)
- The same sanitising process that is used in water purification, produce handling and hospitals.
- Front LCD and sleek design
- No water or chemicals required
- Indicator lights throughout the cycle
- Left or right hose insertion option
- No need to take your CPAP equipment apart
- Easy filter cartridge system
- 2 Year Warranty and 30-day money-back guarantee
- UK & EU Adapter plugs
- completely automated
Lowest price in the UK
This easy-to-use device uses activated oxygen to kill bacteria build-up. The machine comes with a 2-year warranty.
You are getting the very best value when you order this device with us and you won’t find it cheaper in any other UK-authorised store. Try it risk-free for 30 days or get your money back.
ResMed & the SoClean 2
In 2021, ResMed announced their warranties would no longer cover the repair of motor noise problems caused by the use of an Ozone cleaner, such as the SoClean.
SoClean do not believe their product causes such a problem. Therefore, they will cover the cost of any repairs of this nature during the original warranty period of your machine, plus a further year. This allows you to benefit from using the SoClean device without fear your warranty could be impacted.
For SoClean’s cover to apply, your warranty claim for increased noise needs to have been rejected by ResMed on the grounds of the damage being caused by an Ozone cleaner. In this situation simply contact SoClean and they will resolve the issue for you.
To read the full policy, please read here – https://cdn.ziftrshop.com/oc7bpmegor/SoClean_DTC_ResMed_Final_Warranty_10_7_20.pdf
Why was SoClean affected by the Phillips recall?
Phillips Respironics made a poor choice of materials when it chose polyester-based polyurethane foam for sound abatement in its DreamStation 1. This material is known for breaking down in heated/humid environments. This led Phillips to recall millions of their DreamStation devices because inhaling the broken-down foam had potential health risks.
Phillips claimed that “cleaning methods such as Ozone may have contributed to the foam degradation” in their recalled DreamStation devices. In multiple lawsuits by Phillips, the SoClean Ozone sanitiser was named as ‘unsafe’ and ‘unhealthy’.
However, the statements made by Phillips have been refuted by the Food and Drug Administration (FDA):
“Although the use of ozone cleaners by device users may have exacerbated the degradation of the PE-PUR foam, evidence indicates that the unreasonable risk associated with the products was not caused by the use of ozone cleaning agents, nor did the use of ozone to clean the products constitute a failure to exercise due care” – May 2022.
FDA
Philips conducted testing on SoClean devices between 2017 to April 2018. A Philips employee familiar with the testing stated:
“Early signs were favourable that SoClean did not affect our DreamStation devices.”
Philips employee
It was also discovered that Phillips recalled 20 serial numbers for different products, including products incompatible with the SoClean sanitiser. The FDA found that Philips initiated no formal investigation, risk analysis, or corrective measures in response to at least 222,000 complaints between 2008 and 2017 that “could potentially be related to foam degradation.”
This misleading and dishonest information regarding SoClean led to CPAP users avoiding the device.
SoClean’s response
The statements made by Phillips ultimately led to SoClean losing thousands of customers. They responded to Phillips’s statements:
“While it was suggested the foam degradation may be exacerbated by using an ozone cleaner, almost 90% of the products being recalled have no connection to an ozone cleaning device. The lawsuits have not been properly investigated, have no basis in fact, and are without any legal merit.”
SoClean
CEO Robert Wilkins expressed how SoClean intends to “restore its hard-earned reputation, and correct the record for a consuming public that has been intentionally misled by Philips.”
Prior to Philips’ statements, SoClean enjoyed an exceptionally high customer satisfaction rate, with more than 90% ranking their experience as “Very Satisfying” or “Extremely Satisfying.”
Summary
To summarise, SoClean is a safe and effective way to sanitise your CPAP equipment. The claims made by Philips have never been proven and the machine continues to be used by thousands of CPAP users. The device has not been discontinued and remains one of the best CPAP sanitisers on the market.
Try it Risk–Free for 30 days
We are confident that you will love the cleaning and sanitising power of the SoClean 2, that if you are unhappy with its performance you can return it to us within 30 days, and we will give you a full refund*.
If you need any guidance or help please contact us to speak with one of our friendly team.
About Our Editorial Team
Written By,
Danielle Mahri, Staff Writer
Danni is a degree-educated content writer who works closely with our clinical and customer services teams to ensure every article is well-researched and accurate. Each article is written to educate, help, and advise on Sleep Apnoea, spread awareness, and encourage treatment.
Medically Reviewed By,
Jay Gadher, Clinical Manager
Jay is an experienced Respiratory and Sleep Clinical Scientist. He completed his BSc in Healthcare Science, which has allowed him to gain expertise in scoring sleep studies. His knowledge and insights about sleep science and human health ensure every article reflects the latest data.